Give Your AI Perfect Memory
Upload documents and get accurate citations
Transform your documents into an intelligent knowledge base. Your AI agents can search, reference, and cite information from your files with perfect accuracy. No more hallucinations - just reliable, source-backed responses.
Video Tutorial
Why Use a Knowledge Base?
Eliminate Hallucinations
Your AI responds only with information from your documents. No more made-up facts or outdated information.
Automatic Citations
Every response includes citations showing exactly where the information came from in your documents.
Stay Current
Update your knowledge base anytime. Your AI instantly has access to the latest information.
Secure & Private
Your documents stay within your organization. No data shared with external services.
Create Your First Knowledge Base
Setting up a knowledge base takes just a few minutes:
- Navigate to Knowledge Base Go to the Knowledge Base section in your orckAI dashboard
- Create New Knowledge Base Click "Create Knowledge Base" and choose a descriptive name
- Add Description Describe what type of information this knowledge base contains
- Set Access Level Choose who can access this knowledge base (organization-wide or specific users)
- Create & Upload Save your knowledge base and start uploading documents
Upload Documents
PDF, Word (.docx), Excel (.xlsx), PowerPoint (.pptx), Text (.txt), Markdown (.md), CSV, and many more. Files up to 100MB each.
- Select Knowledge Base Choose the knowledge base you want to add documents to
- Drag & Drop Files Drag files onto the upload area or click to browse your computer
- Wait for Processing Files are automatically processed and indexed for search
- Verify Upload Check that your documents appear in the knowledge base with correct metadata
Best Practices for Documents
- Use clear, descriptive file names
- Break large documents into logical sections
- Include relevant keywords in document titles
- Keep documents up to date - remove outdated versions
- Use consistent formatting across similar document types
- Add metadata tags for better organization
Import from Cloud Storage
Connect your existing cloud storage to automatically sync documents:
- Connect Account Link your Google Drive, OneDrive, or Dropbox account
- Select Folders Choose which folders to sync with your knowledge base
- Configure Sync Set up automatic sync frequency and file type filters
- Monitor Imports Track import progress and resolve any sync issues
Using Your Knowledge Base
In Chat
Ask questions directly and get cited responses from your documents in the chat interface.
In Agents
Give your AI agents access to specific knowledge bases for domain expertise.
In Widgets
Embed knowledge-powered chat widgets on your website for customer support.
Troubleshooting
Solution: Check that your documents are properly indexed. Try rephrasing your question or adding more specific keywords. Ensure document content is machine-readable (not scanned images).
Solution: Verify document names are descriptive and unique. Check for duplicate content across files. Consider reorganizing similar documents into separate knowledge bases.
Solution: Ensure file size is under 100MB. Check your internet connection. Try a different file format. Contact support if the issue persists with specific file types.
Knowledge Base Ready!
Now connect your knowledge to powerful AI agents with MCP Servers.